Billing policy
At Aurora Alimentos, we are committed to providing transparent and efficient billing processes to ensure a smooth experience for all our customers. Please review the details of our billing policy below.
1. Payment Terms
All orders must be paid in full before processing or shipment unless prior arrangements are made.
Accepted payment methods include bank transfer, credit/debit card, or other approved payment gateways.
All prices are listed in [insert currency] and may be subject to applicable taxes and shipping fees.
2. Invoicing
Upon confirmation of your order, a detailed invoice will be sent to your registered email.
Invoices include product details, quantities, pricing, shipping fees, and applicable taxes.
3. Bulk Orders & Custom Quotes
For large or recurring orders, we offer custom pricing and payment terms.
Payment timelines and conditions for bulk orders will be specified in your quote or contract.
4. Late Payments
Payments not received within the agreed timeline may incur a late fee or result in order delays.
Continued non-payment may lead to account suspension or cancellation of future services.
5. Disputes and Adjustments
Any billing discrepancies must be reported within 7 days of receiving the invoice.
We will investigate and resolve the issue promptly to ensure fairness and accuracy.
6. Currency and Taxes
All payments must be made in the specified currency noted on your invoice.
Customers are responsible for any local taxes, duties, or bank fees incurred during international transactions.
7. Contact Us
For billing questions or payment assistance, please contact us:
📧 info@auroraalimentosa.com
We’re here to help ensure your billing experience is seamless and clear.
